What is servant leadership?

Leadership looks different for everyone.

Some people choose to use democracy, where they make final decisions after receiving input from team members. Some are individualistic, focusing on personal development and improvement, while others act as a coach who helps employees develop their skills and build strong teams.

Although different in practice, most leadership styles have in common that the leader is a force of authority in his business – completely different from servant leadership, where authority is deliberately left out.

In this post, learn about employee leadership, its key features, and how it can benefit your organization.

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What is servant leadership?

Servant Leadership The idea is that the main goal of a leader is to serve his employees and provide them with the support they need to develop their skills and succeed in their jobs. This differs from traditional leadership in that one leader does not exercise his authority or subordinate others.

Robert Greenleaf first coined the term Servant Leader in his 1970 article. Servant as leader. In the article, he says that the servant leader “focuses primarily on the development and well-being of the people and the communities to which they belong” and that he “puts the needs of others first and the development of the people And help to perform as well as possible. “

Basically, a leader (a boss, CEO, or executive of any kind in business) is there to serve the people who work for the company. In turn, employees who are heartily supported by a leader with the best interests are able to be more motivated, empowered, high-performing, and able to provide the best possible customer experience.

Servant Leadership Features

In his article, Greenleaf outlines ten basic principles of servant leadership, which we will discuss below.

Servant leadership qualities

1. سننا

The chief minister should be a good listener. It helps them to know the people who work for the business and what they are all about.

By listening, employee leaders will gain insights about employees that will best help them with their needs, whether it is understanding personal development areas or learning how employees feel at work and if their Something needs to be done to improve the experience.

2. Compassion

Servant leaders need to be empathetic as this is one of the best ways to help employees become better.

For example, an employee may want to develop a particular skill, and he may want to feel like you are listening to him and understanding his needs. Empathy helps, as you will be able to ask more questions related to their interests and help them move forward.

Empathy in leadership is also important when it comes to correcting behavior. For example, it is said that an employee failed to achieve a goal at the end of the quarter. With traditional leadership, you can tell an employee that they should perform better without practical advice that will help them do so.

Instead, a servant leader will be sympathetic to the situation and want to understand the obstacles they are struggling with. Of course, you will still want to make sure that this does not happen again, but you will work with the employee to ensure that they perform well and meet your goals in the next quarter. There are tools for

3. Healing

Greenleaf says servant leaders must understand the importance of healing because people are not always accustomed to working in situations where their leader is not under their control and needs to be complied with.

A hiring leader needs to understand that they may need to work with employees to be comfortable in the process and create a working environment that builds confidence and your leadership style. Help them to be comfortable together.

4. Self-awareness

Servant leaders need to be self-aware as they need to understand their position and impression within their team. For example, if you are enforcing your authority, you are not a servant leader, and you are potentially dismissing employees. Therefore, it is important that you are aware of this location within your team on a daily basis.

Self-awareness also helps employee leaders understand their strengths and weaknesses while helping employees become better. For example, if you feel that you are not good at communicating, you should point out your weaknesses and work to improve them, because if the employees do not understand you They cannot succeed.

5. Convincing

Service leaders use persuasion rather than power and authority to influence their teams and bring them all together. You have to persuade others and buy without forcing them to comply or tell people that they just have to do something because you told them to do it.

6. To imagine

Imagination means that servant leaders can create a direction for their teams that will lead to the success of the company.

This key feature is directly related to the other skills on this list. For example, suppose a servant leader imagines a goal for employees. In that case, they should be able to persuade without complying, and provide employees with everything they need to help them achieve their goal and stay with them throughout the process.

7. Foresight.

The Oxford Language Dictionary defines foresight as the ability to make predictions or the process of making predictions about what will happen or will happen in the future. With employee leadership, this means using historical performance and current goals to predict future outcomes and what employees will need to succeed.

For example, if your teams have historically struggled with a specific task and that task is needed to accomplish a future goal, then your foresight should tell you when employees While doing this you will want to come to the rescue, and may provide additional resources to ensure that people do not get stuck.

8. Responsibility

Patronage is tantamount to accountability under the leadership of a servant. Leaders can take responsibility for their actions and understand how their support for their employees contributes to the overall performance of their teams.

9. Commitment to the development of the people

Servant leaders want employees to be equipped with the tools and resources they need to succeed and to be motivated to help the company succeed. Thus, servant leaders must be committed to the growth and development of the people.

In practice, it seems that employees are well-trained for the tasks they are required to do, planning for development opportunities, or even helping employees understand and reach their career goals. To contact them

10. Community building

Workplace communities foster a sense of trust and unity, which helps people feel that they are working together to achieve a common goal. As a servant leader, you will want to make sure your workplace feels like a community by building relationships with others and encouraging people to build relationships with your coworkers.

As mentioned above, servant leadership is significantly different from traditional leadership style. A leader is not an empowered force but a partner who works with employees to help them succeed. It may be helpful to have some examples of what a servant’s leadership looks like in practice, so we’ll talk about some of them below.

Examples of Servant Leadership

Guide for example

A servant leader is willing to do whatever he tells his employees to do.

So, we say employees are in a hurry to meet the month quota. Instead of instructing employees to work harder, a servant leader will sit down with them and help them get there. They may do some work, motivate employees, and provide practical advice that will help them meet their goals.


An employee leader sits down with employees and asks them to share feedback on the business process and whether they are assisting them in performing their duties. The servant leader actively listens to feedback, learns from what they hear, and makes the necessary changes to help employees do their job without interruption.


A servant leader takes care of his employees like people. If someone comes to them and tells them that they are going through something, the servant leader does not ask them to check their feelings at the door or let them know that they do not live up to expectations.

Instead, they work with the employee to develop a plan that will allow them to succeed despite what they are going through.

Servant leadership can help companies succeed.

Although different from the traditional way, servant leaders can create motivated and capable teams that succeed in business.

If you are a leader who wants to try your hand at leadership, make sure you understand who your employees are as people, provide them with the tools and support they need to succeed, and always have one. Act as a resource, No matter what they need.

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