In order to succeed in our jobs, we often lost a wide range of skills, from communication to in-depth product information.
Soft skills, such as communication, fall into the category of mutual skills and are generally expected of everyone, regardless of the position you apply for. In this post, learn what mutual skills are, for example how they look in action, how to prepare them, and show them on your resume to stand up against other applicants.
What are mutual skills?
Mutual skills are behaviors that are directly related to how we communicate with others, such as empathy and active listening.
Mutual skills relate to all aspects of life, from close relationships to business partnerships.
Mutual expertise in the organization.
In the business world, mutual expertise dictates how we interact with our team members. For example, suppose you feel stressed at work. You can pick it up and use active listening to get to the root of the problem and then use effective communication to find a solution.
Why are mutual skills important?
Many career paths come with constant interaction with people, whether co-workers or teammates, so it’s important to know how to communicate with everyone. Without them, it would be difficult to perform as expected.
Given this, employers look for people with strong mutual skills because it means they can work well with others and communicate in ways that drive business success. In some jobs, like customer service, strong interpersonal skills are important.
The most critical, reciprocal skills help us to communicate respectfully with others. Even if you are a software engineer who spends most of your time on the computer, you still need to communicate with your colleagues and sometimes tell the technical details to those who have There is no uniform information, which requires good communication.
There is some confusion about interpersonal skills versus interpersonal skills, so we will explain the difference below.
Intrapersonal vs. Mutual Skills.
Some characters make the difference between intrapersonal and interpersonal skills, but they are different. In particular, mutual skills are how you talk to yourself in your mind, and mutual skills are involved in communicating with other people.
However, the two relate to each other through emotional intelligence. Having strong intrapersonal skills can help you improve with mutual skills, as you will be able to handle your emotions regardless of the situation and respond accordingly.
Types of mutual skills.
There are different types of interpersonal skills, and many complement each other. Below we will list the common mutual skills and give examples of how they look in practice.
- Communication – The way you communicate clearly and effectively with others.
- Conflict management – How do you deal with stressful business situations as they arise, whether you mediate between colleagues or find a personal solution. Regardless of your seniority level, conflict management is an essential skill.
- sympathy – Empathy is the most important mutual skill, because you need empathy, understanding, and caring for the people around you and that whom you work on a daily basis.
- Leadership. – Being able to inspire and motivate others, regardless of whether you are in a leadership role, and being able to step on the plate in situations where a leader is needed.
- Listen. – You need to listen to your peers about strong communication and empathy, so they feel comfortable, listen, and are valued.
- Sharing – As an employee, it is important for them to be able to interact with others and work as a team.
Examples of mutual expertise
|Type of mutual expertise.||An example of mutual skill in action|
|Communication||Ability to communicate non-verbally and body language, public speaking, oral communication, written communication, communication.|
|Conflict management||Problem-solving, active listening, mediation.|
|sympathy||Careful, compassionate, diplomatic, kind, active listening practice, understanding, fostering relationships.|
|Leadership.||Encouragement, Management, Guidance, Encouragement, Dependence, Consultation, Constructive Criticism, Diplomacy, Flexibility|
|Listen.||Active listening, curiosity, ability to focus and to show that you are focused, and listening to what is being said.|
|Cooperation||Ability to look at both sides, make people feel respected and valued, work in teams, and understand team dynamics.|
How to develop mutual skills.
Mutual skills are essential, regardless of the role you play. Here are some tips to help you develop your mutual skills and improve your existing skills.
1. Take advantage of available resources.
Find books from online courses or experts that explain the importance of mutual skills and make suggestions for their development based on their own experiences.
2. Identify areas for improvement.
Identifying areas for improvement can help you improve your skills.
You can ask for feedback from people who work with you on a daily basis and hear about areas that they think could be used for improvement. If you work in customer-facing roles, you can monitor your NPS scores or customer feedback surveys so they can see where you are low.
3. Ask for feedback, and learn from it.
One of the best ways to get a sense of your skill level is to ask for feedback on your current performance from people who communicate with you every day, such as colleagues, mentors, or bosses.
For example, you might work in teams on a daily basis, and one of your colleagues says that sometimes they don’t feel like listening to you. You can learn from their diagnosis and try to practice active listening.
4. Practice your skills.
Like most skills, the best way to develop them is to practice them. Put yourself in situations where you will need these skills, such as stepping up and taking the lead during a team meeting. As mentioned above, you can then ask colleagues for feedback and find out what went right and what more work is needed.
5. Acknowledge that there is no “end” to developing your skills.
Although your desire may be perfect, there is no way to be perfect. Everyone is always learning on the go and developing their skills, especially since character needs may vary.
For example, working in customer service may require you to focus more on problem solving and empathy, while working as a manager may require you to spend more time collaborating and managing disputes. Recognize that there is always room for growth and development and as long as you are aware of it, you will develop the skills you need to succeed.
Mutual expertise on resume template.
It is important to emphasize your mutual skills when starting out, as many employers look for them. Mutual skills are sometimes called soft skills rather than technical skills such as product knowledge.
The most important thing is to identify your skills that match the job description of the new character, so you can clearly show how they will help you succeed.
Once you recognize these skills, you have three options for demonstrating them:
- A simple pill list of skills,
- A list of your job accomplishments and the mutual skills pills you have that have helped you achieve this,
- At the top of your resume in your resume.
As mentioned above, there is no end to your skills. Everything you need for each job is likely to vary depending on your industry, and constant learning is essential. However, take advantage of the tips in this list, put yourself in a situation where you need to practice your skills, and you will find yourself succeeding in your roles, no matter where you start. Are doing or are experienced executives.