There’s a big messaging problem in Android, and it broke my text for a week – take a look at Jack.
When Google started launching RCS messaging (Google Chat) in Android messages, I couldn’t wait to try it out. And it has been great – the functionality like iMessage is great with other Android users. That is, until last week when Google Chat refused to connect, and I was stuck in RCS hell for four days.
What does that mean, of course? This means that the chat has been interrupted, so all RCS features have stopped working. Other RCS / Chat users were receiving my messages via SMS, but it didn’t work either way – they were replying, the messages were appearing as “Deliver”, but I didn’t Found Basically, the messages were ending in some pragmatism, and everyone thought I was ignoring them. Given the context of some of these conversations, it left me in a bad spot.
Before we go into the trenches, however, a few things need to be clarified. To get started, I swap “Google Chat” and “RCS” here. No need to think about the past – for the sake of this article, they are the same. Secondly, well, let’s talk about what RCS really is.
cool story bro. But what is RCS?
Ah, yes. I’m glad you asked! RCS stands for Rich Communication Service, and is destined to (hopefully eventually) be an alternative to SMS (short messaging service). As text messaging has become more useful (and a basic form of communication for many people), it has become increasingly clear how limited it really is.
If you’ve ever used iMessage on an iPhone or iPad, you’re basically familiar with how RCS works. It’s a “true” messaging platform – you can see when people are typing, responding to messages, sending high quality videos and photos, and more. This is what most people expect from an instant messaging platform.
That’s the decent thing to do, and it should end there.
RCS Hell is a real place, and I’ve been there.
IPhone users who switch to Android are probably called “iMessage Hell”. Messages go only when the phone number is still associated with iMessage. So if you switch to Android without first registering iMessage, those messages get lost in the ditch.
This is such a big problem that Apple had to make it a way for users to unregister iMessage. after the The day they jumped the plane, there was no easy way to fix it after the iPhone was gone.
RCS Hell, as mentioned earlier, is basically the same thing. It is a pragmatist for messages that has a destination but no means to get there. They are left, wandering in cyberspace, sending some unread, undistributed messages, which I can only assume involving crying and gnashing of teeth.
Here’s the difference: There’s no way to fix this for Android users. I know because I tried. That’s how it all went down.
Last Wednesday, I was at the dealership when something was working on my car. I tried to send a text to my wife, but it sat on the “send” screen for one. Long In time I checked the internet connection, my VPN, and mobile network. I restarted my phone. Nothing helped.
Then I checked the status of Google Chat, and it got stuck on “Status: Verifying”. I confirmed my phone number, but it will not contact. I tried a quick internet search and tried all the available “fixes”, which did nothing.
After trying two days on my own, I contacted Google Pixel Support (one of the many benefits of having a Pixel phone, by the way), which gave me several different fixes that I tried before Did not Again, nothing. In the end, we’ll get rid of all the common improvements, and Google claims it’s my career. But it didn’t make sense, because it worked fine on my wife’s phone.
I went cricket wireless. If there’s anything I’ve learned in my 10-year career, it’s that career employees have nothing, well I tried to explain the problem, and as I expected, the service representative didn’t guess. What am i saying I thought it might be a SIM card, so I just asked to change the SIM after about 15 minutes of getting somewhere else.
What is the estimate? He didn’t fix it either. The chat had been working for three days.
All the while, I was disabling chat to send SMS messages to people. They were getting it, but the answers were still in the ditch, despite the chat being inactive. The only way I could get a reply was if the person went in manually and forced me to send the message manually as an SMS. It’s too much of a hassle to explain, let someone actually do it – it’s not intuitive for most “normal” users.
After four days and dozens of attempts to discover the chat, to no avail, it finally reconnected last Saturday morning. As soon as he suddenly stopped working, it started again. I got a flood of messages – maybe 80 or more – some of them I didn’t even know tried to text me. Oops.
There is no indication of the root cause of the problem, nor what fixed it. That’s all that happened.
Google needs a better fallback system.
So, here’s the problem: if RCS fails, it should go back to SMS. But in my case, it didn’t happen – and I’m not alone. A quick search reveals that this is a problem for many people. Considering that a large number of people have important discussions on the text, this is unacceptable.
As mentioned earlier, Apple offers the user a way to unregister iMessage if they change platforms, but it can be easily used if iMessage is a problem. Google’s current way of disabling end-to-end chat features is not good enough.
There should be an easy way to completely de-register from RCS. Thus, in such a program, messages still come. The user may then have the option to re-enter if they select. But it will effectively eliminate RCS hell, at least until a better solution emerges.
Unfortunately, you get what you pay for right now.
Sorry, I don’t have a good solution for you. now. I’m sorry if you came across this article after Google chat problems. You’ve probably already tried all the “fixes” – clearing data for carrier services and messages, resetting network settings, pulling updates, or even testing beta software. I don’t know what will happen if these people don’t fix it for you.
If you haven’t had any chat / RCS issues, I hope you don’t. Like I said, it worked for me for months. And it has been working since reconnecting last weekend.
If you have not yet enabled RCS or your carrier does not currently support it, you may want to consider its implications if you choose to use it. SMS has been around for a long time, and while it’s not perfect, it’s rock solid. If you have cell service, SMS will work 99.9% of the time.
“I still stand by the RCS and hope it doesn’t happen again,” he said. The benefits are vast, and the disadvantages are small – especially if it stays connected all the time.