The Verizon-owned Visual Network is a victim of suspicious data breaches.
Able is a “digital” carrier owned by Verizon, with a strong emphasis on fair pricing and joint ventures. The company has gained popularity for its relatively low cost for unlimited data plans, and earlier this year, Visible introduced 5G service and eSIM support. However, visible users are now experiencing much less entertainment than saving money – many accounts are being hijacked, often to gain access to anyone who buys a phone.
Social media sites, especially Visible Subradit, are currently flooded with reports of visible accounts being hijacked. In most cases, the email address associated with the account is reset by an unknown attacker, then the payment method is used on the account to place an order over the phone.
“My account was hacked and they sent one. [sic] The iPhone 13 is worth 1 kg which is taken from my PayPal. Another said, “I literally signed up for Visible yesterday, and bought one. [sic] $ 812 iPhone through their website. I woke up this morning to an email informing me that the email address associated with my account had changed. […] 7 hours later I received an email stating that the shipping address on my account has changed, and no, I still can’t log in.
– Visible I was just hacked! He sent me a call and changed my address! Quick! ‘How to do? [email protected] This !!!! Early !!
– Kelly (@ ksmrz77) October 12, 2021.
Are you going to address the fact that many of your user accounts have been compromised? People are changing their information and ordering phones fraudulently and you all said nothing.
– Free Britney (han nathanpt21) October 11, 2021.
– Visible Now is the time to state the fact that hundreds of members (including me) were compromised on their accounts and thousands of dollars worth of phones were charged by default. You then disabled the password reset and we are no longer able to access our accounts.
– itswhatiam (whatitswhatiam) October 11, 2021.
It is not clear if Visible itself is a data breach, or if attackers are using usernames and passwords obtained from other data breaches to log in. Some visible users have claimed that they have used randomly generated passwords for their accounts that were not used elsewhere, indicating that Visibility itself violates security, but It’s too early to tell. Visible also does not support two-factor authentication, which may limit the damage from any security breach.
Qabil has not yet publicly announced the breach, but the company is certainly aware as it has locked the password reset and changes to billing information. We’ve reached out to Visible for more information, and we’ll update this article if we hear it again.
Thanks to Maira for the news tip!