LondonAnd November 11, 2021 /PRNewswire/ — Digitization could boost the performance of organizations in the equity and credit markets by 2.7 times, according to newly released 2022 IT forecasts from S&P Global Market Intelligence. Customer experience, hybrid infrastructure, cybersecurity, artificial intelligence (AI) and workplace technology are driving change in the industry, and this report looks at how their effects will impact in the coming year.
Published by 451 Research, the enterprise technology research unit of S&P Global Market Intelligence, the report highlights the effects of digitization on the customer experience, the need for technological innovation in the workplace and digital enhancements including machine learning and automation to manage and secure the required digital infrastructure. The ability of organizations to compete.
“Organizations must become more data-driven and build skills across their business lines to put data to work to serve customers, employees, and partners,” he said. Eric Hanselmann, Principal Research Analyst at 451 Research. “Companies must become adept at managing and securing a mixed set of resources and services, if they are to remain competitive in their markets and be an attractive place to operate.”
Based on insights and survey data from 451 Research, key points from the report include:
- Formal digital transformation strategies have accelerated over the past decade as 54% of companies have formal strategies in place, up from 43% in 2019 and 29% in 2016.
- 54% of organizations are maximizing their workloads on the cloud, with 57% reporting using a hybrid cloud model.
- With the “Great Resignation” underway, workplace technology is playing an even greater role in where people choose to work. 35% said they would be more likely to accept a new job if the only way it would differ from their current job was with better availability of hardware, apps, and other productivity tools.
- 72% of organizations with machine learning in production say they are either “severe” or “somewhat concerned” about the environmental impact of AI, but operational deployment of AI can reduce energy consumption.
- The cybersecurity requirements for digitization and other technology initiatives have increased 5 billion US dollars In merger and acquisition activity last year.
Organizations are discovering they must spend money on solutions like identity and access management if they want to protect their customers and employees from cyber threats.
The S&P Global Market Intelligence 2022 Information Technology Outlook is part of the “Big Picture Outlook” series published by the department’s research group that provides a forward-looking view of key strategic trends and opportunities. To learn more about the “Big Picture Outlook” research series, please visit Here.
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S&P Global Market Intelligence’s 451 Research Unit provides expert analysis, proprietary data, and timely thought leadership for high-growth emerging technology sectors. This enterprise technology research complements S&P Global Market Intelligence’s broad world of research sector coverage including energy, financial institutions, minerals and mining, and TMT (Technology, Media and Communications).
S&P Global Market Intelligence’s opinions, quotes, credit-related analyzes and other analyzes are statements of opinion as of the date expressed and are not statements of fact or a recommendation to buy, hold or sell any securities or make any investment decisions, and do not address the suitability of any security.
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SOURCE S&P Global Market Intelligence