Some users of Verizon’s visible cell network say they have been hacked.

Some users of Verizon’s Visual Service are using social media to say that hackers have gained access to their accounts, altered their information to lock out, and in some cases paid them. Phones are also ordered using the information. XDA). If you are not familiar with Weasel, a cell service owned and operated by Verizon that presents itself as a less expensive, “all-digital” network, means that there is no physical store here. Not as you would get with a traditional carrier. Beginning Monday, users on both Twitter and Reddit reported extensively receiving emails about changed passwords and addresses from the company, and that It was difficult to contact the company’s chat support..

Visible’s customer service account on Twitter apparently did not resolve the issue. Sending annoyed customers to its DM.. The user, identified as a visible employee at Subredit, posted a statement Monday afternoon stating that a “small number” of accounts had been affected, but the company did not believe its system had been violated. Is. The statement recommends that users change their passwords, but as many commentators have pointed out (and as I can confirm), the password reset system is currently not working. Verizon did not immediately respond to a request for comment. Edge.

I am a visible customer myself (I switched from T-Mobile for reasons related to recent massive data breaches, but Very I’m happy to possibly have dual ownership) and so far my account has not been compromised. I’m able to log in online and make sure there’s nothing wrong with my order history, and opening the app is working as usual (although I’ve received some errors before). I have not received any emails, texts or other communication from the company regarding this situation.

The error message I received earlier was trying to log in to the app.

Without more official wording from the company, it’s hard to say how the reported breach occurred, and what potential hackers have access to – although we’ll keep you updated if we listen. With many security breaches, it is advisable to change your password and make sure you have two-factor authentication turned on, but Visibility does not currently support 2FA. Hopefully such events where some customers are watching. Over 1,000 charges. Visibility can make this feature a high priority on their credit cards.

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