Pre-orders for the iPhone 13 and iPhone 13 Pro have started today, and while many customers have successfully placed their pre-orders, some have problems trying to complete their purchase via Apple Card or Apple Pay. Has encountered.

Some users have turned to Twitter to express their frustration with the pre-ordering process, sharing screenshots of the errors they received, such as “There was a problem with the card details you entered.” Or “Something went wrong.” Apple’s System Status page does not yet reflect widespread issues with Apple Card or Apple Pay, but it is clear that many users have been affected by this morning’s issues.

In the US and UK, some affected users are trying to pre-order through the iPhone upgrade program, but this is not always the case.

There is no clear solution to the problem now other than switching to different payment methods, but for Apple cardholders, this means losing 3% of the daily cash. As a result of pre-order issues, some customers were unable to save their favorite iPhone 13 configuration for the September 24 launch day delivery, as delivery estimates for some models in October are already slipping.

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