See List of Prohibited Words in Jeffrey Epstein’s Household Manual

  • Jeffrey Epstein’s housekeepers were told how to communicate according to the domestic code.
  • The directive was recently presented as evidence in the ongoing trial of Epstein’s longtime girlfriend Gusselin Maxwell.
  • Houseworkers were forbidden to say words and phrases such as “yes” and “no problem”.

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Smile all the time, no direct eye contact, never say “yes”. Those working at Jeffrey Epstein’s Florida home were told how to respond to Epstein and his longtime girlfriend, Gusselin Maxwell, and with a household guide.

The manual, which includes instructions such as “Do not address Mr. Epstein, Miss Maxwell and their guests with your hands in your pockets”, was given to all staff members of Epstein’s Palm Beach, Florida home.

The directive was recently presented as evidence in Maxwell’s ongoing trial. Federal prosecutors charged Maxwell with sexually abusing Epstein, sexually abusing them, and lying in a statement about his actions. His trial began on Monday. Maxwell pleaded not guilty. Epstein, who was arrested in 2019 on charges of trafficking dozens of girls, committed suicide in prison awaiting trial.

According to his testimony during Maxwell’s trial on Thursday, Epstein’s longtime domestic servant, Juan Ellis, interpreted the strict domestic guidelines as “a kind of warning that I should be blind, deaf and dumb”.

“Remember that you see nothing, hear nothing, say nothing, except to answer any question sent to you,” Elise read manually during her testimony.

The 58-page booklet includes prohibited words and phrases prohibiting the use of domestic workers:

  • “Yes”
  • “Must”
  • “No problem”
  • “You bet”
  • “Caught”
  • “Correct”
  • “Do not know”

Instead, workers were encouraged to say things like “I’m happy”, “I’ll be happy” and “You’re right”.

“What you say is as important as what you do,” reads the manual. “Your language should include a good accent and exclude all kinds of words and abusive language. Pay attention to how you talk to Mr. Epstein, Miss Maxwell and their guests.”

Other manual instructions include what to say when entering the room, how to respond to compliments or criticisms, and how to answer the telephone. According to the manual, workers were not allowed to eat or drink in front of Epstein and Maxwell and were reminded to smile at all times and to avoid direct eye contact.

Maxwell’s lawyers and family have argued that his decades-long relationship with Epstein has been exaggerated. The indictment against Maxwell alleges that he and Epstein co-operated in child sex trafficking. Maxwell’s trial is expected to last six weeks.

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