Google My Business messages appear when a message arrives from Google Messages
Last year, Google enhanced the ability of users to send messages to businesses through Google Posts. Well, now, according to Ben Fisher, Google is showing up in the Google My Messages area when a message is received via Google Post.
I should note that Google does not tell you from which Google post the message originated, but rather Google is telling you that it came from Google Post and not a typical Google Business Profile message request.
Ben Fisher wrote Twitter “GMB: Did you know that you can get messages on GMB through posts and other methods. What I think is new is the messages that are showing you the source.” He shared this screenshot below:
I think it’s good to know the source of the source who texted you. But if it’s through a particular Google post, let’s take notice of some kind of advertising, wouldn’t it be better for Google to transfer these details to the business as well?
Forum discussion Twitter.